Flexible & Fair Refunds for Educators
We are committed to providing teachers with a simple and effective tool for sharing educational materials. To ensure you have time to explore our platform, we offer a 14-day free trial with full access to all features. After the trial period, a $1.99 monthly subscription fee will be charged. You may cancel anytime through your account settings to prevent future billing.
1. Information We Collect We collect information that you provide directly to us when using our website, such as when you create an account, upload resources, or contact our support team. This may include: Personal Information: When you sign up for an account, we may ask for your name, email address, and other relevant details. Usage Data: We may collect data about how you use our website and services, such as pages viewed, time spent on the site, and other usage statistics. This helps us improve the platform. Payment Information: If you choose to subscribe to our paid plan after the free trial, we may collect payment information, but only through secure third-party processors. We do not store your credit card details.
We understand that every educator’s needs are different, and while we aim to be as flexible as possible, refunds cannot be granted for general dissatisfaction or a simple change of mind. Our platform is designed to be transparent, with the free trial allowing you to test all features before making a payment. We encourage all users to explore QRTutor thoroughly during this period to ensure it meets their needs.
If you decide to cancel your subscription, your QR codes and uploaded materials will remain accessible even after cancellation. This ensures that students and educators can continue benefiting from previously shared resources. However, once a subscription is canceled, you will no longer be able to create new QR codes or upload additional content unless you reactivate your subscription.
Refunds are handled on a case-by-case basis depending on the reason for the request. To clarify our approach, here’s how we determine eligibility:
- Billing Errors – If you were charged incorrectly or experienced an issue with your subscription, we will promptly review and correct any mistakes.
- Service Issues – If you encountered a technical problem that prevented you from using QRTutor effectively, we will assess your request and issue a refund if necessary.
- Other Circumstances – If you have a unique situation that warrants a refund, please contact us, and we will consider your request on an individual basis.
To request a refund, please email us at support@qrtutor.com with your account details and the reason for your request. While we strive to accommodate fair refund requests, please note that we generally do not issue refunds for partial subscription periods or unused time. If you have any questions or need assistance, we are happy to help!
